Why Finchloom Support?
Access industry experts to complete technical or difficult IT work on an unscoped basis. Whether you need someone to work on a piece of a specific project a few times a week, or want support when you need it, our support plans are flexible to your organizational needs.
What is an Open Services Agreement?
You Define Success
Similar to Finchloom Projects, Finchloom Support with an open service agreement (OSA) provides you with expert resources to accomplish your business goals, but OSAs have no specific deliverables. That means you can direct our strategic guidance and assistance toward variety of initiatives, including:
Microsoft Products and Services
- Understand, purchase, plan, deploy, and support Microsoft cloud solutions.
Infrastructure, Security, and IT Operations
- Improve detection and monitoring, reduce risk to infrastructure platforms, information security, identity management, collaboration, automation, endpoint management, networking, phone, video, and data management.
- Plan, facilitate, and perform idea generation, requirements/information gathering, prioritization, best practices definition/assimilation, change management, communications, and methods/processes.
Expand your IT resources by collaborating with our team. Use Finchloom’s expert resources as you need to modernizing outdated business applications and processes, upgrade your business, and unlock its potential. Your Finchloom Support (OSA agreement) acts as a retainer for support and remediation work, and provides flexibility and easy implementation to clients who choose to work without a defined scope.
Whether you need support to update your business identity protection, move and secure your on-prem servers to the cloud, phone and video improvements, or automate tedious tasks; you can complete all your goals through our Microsoft technology and licensing experts without a designated scope of work.
Help protect your multicloud resources, workloads, identity, and apps.
We deliver Microsoft 365, Teams, & Phone to connect and support employees, wherever they are, to encourage productivity, engagement, and collaboration.
Collaboration & Automation
Work with Finchloom to meet challenges effectively – Microsoft SharePoint and Power Platform.
We help your organization reach its full potential by relying on Microsofts integrated and open cloud platform.